ITC's Cloud Kitchen Expansion: A Recipe for Consumer Business Growth in India


In a strategic move to amplify its growth trajectory in the consumer business sector, ITC, the conglomerate known for its diverse portfolio ranging from cigarettes to hotels, has decided to spread its wings in the realm of cloud kitchens. With a successful debut in Bengaluru, where it introduced three distinct brands—Master Chef Creations, Aashirvaad Soul Creations, and Sunfeast Baked Creations—ITC is now poised to roll out its cloud kitchen operations to other cities. This expansion aligns with the conglomerate's commitment to innovation, as it harnesses digital technology and sustainability trends to transform the culinary landscape.

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The Cloud Kitchen Concept

A cloud kitchen, a term that's becoming increasingly popular, involves a commercial kitchen that exclusively prepares food for delivery or takeout, without any dine-in facilities. This concept revolutionizes the foodservice industry by allowing restaurateurs to launch virtual brands or extend their existing offerings at a fraction of the cost associated with traditional brick-and-mortar establishments. ITC's foray into cloud kitchens not only showcases its penchant for innovation but also positions the conglomerate to cater to the evolving preferences of modern consumers.

ITC's Bengaluru Success Story

With an already formidable presence in packed foods spanning various categories such as staples, spices, biscuits, confectionery, gums, snacks, noodles, pasta, beverages, juices, chocolate, coffee, frozen foods, and ready-to-eat items, ITC has leveraged its expertise to master the art of cloud kitchens. The company initiated its cloud kitchen journey by launching three distinctive brands in Bengaluru—Master Chef Creations, Aashirvaad Soul Creations, and Sunfeast Baked Creations. Through 19 cloud kitchens spread across the city, these brands quickly gained traction, establishing a resounding product-market fit.

Expansion on the Horizon

Buoyed by its resounding success in Bengaluru, ITC's Chairman and Managing Director, Sanjiv Puri, revealed the conglomerate's intention to broaden its cloud kitchen presence. Speaking at the company's 112th Annual General Meeting, Puri expressed the company's commitment to expanding its cloud kitchen offerings to multiple cities. This move aligns with the larger trend in the Indian market, where cloud kitchens are projected to be a $1.9 billion industry by FY26, according to consultancy firm Wazir, showcasing the immense growth potential that ITC aims to tap into.

The Collaborative Endeavor

To cement its position in the cloud kitchen landscape, ITC took a significant stride by partnering with Kitchens@, a cloud kitchen brand, in February 2022. This partnership not only enabled ITC's brands to venture into the food-service industry but also provided the conglomerate access to Kitchens@'s established network of cloud kitchens across Bengaluru. The collaboration underscores ITC's agility in adapting to the changing dynamics of the market and strategically aligning itself for future growth.

Synergy of Trends: Digital Technology and Sustainability

Sanjiv Puri emphasized that ITC's cloud kitchen expansion doesn't operate in isolation; rather, it's a convergence of two substantial trends—digital technology and sustainability. As part of this synergy, ITCMAARS, a smart farming app, was introduced, underlining ITC's commitment to sustainable sourcing. Moreover, the company's conscious move towards sustainable packaging and food tech demonstrates its dedication to reducing its ecological footprint while delivering innovative culinary experiences.

Financial and Market Overview

In the financial sphere, ITC's strategic decisions and business acumen have reflected positively on its market performance. As of 11:02 am, ITC was trading at Rs 442.40 on the National Stock Exchange, a mere 1.74 percent dip from the previous close. This resilience in the market mirrors the investor confidence in the conglomerate's vision and strategic moves.


As ITC sets its sights on expanding its cloud kitchen operations across multiple cities, it's clear that the conglomerate's appetite for growth remains as robust as ever. With a track record of excellence across various business domains, ITC's cloud kitchen venture is yet another testament to its commitment to innovation, sustainability, and delivering value to modern consumers. As the Indian cloud kitchen market continues its upward trajectory, ITC is poised to carve out a significant slice of this burgeoning industry, while satiating the evolving tastes of Indian consumers.

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